I now have two SIM cards

[BrightonJohn]

On the 27th June I ordered a new monthly paid SIM for my iPad. This did not arrive on time so I contacted O2. They could not track the orginal order. A replacrment card was ordered. They both arrived today. Now I can't get the robot to understand what has happened.

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202