20-04-2024 18:40
I'm try to to log into my bill. It says I have no products. (But I'm sent a bill). Why does it think I've no products when I'm logged in
Solved! Go to Solution.
20-04-2024 21:06
1) You can use alternative email to gain access. Give this to O2.
2) Or you can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2 on the methods given above.
20-04-2024 18:53
O2 have messed up a system upgrade which is affecting hundreds of customers
You need to contact them by one of the methods in this guide
Guide: How to find help & contact O2
20-04-2024 21:06
1) You can use alternative email to gain access. Give this to O2.
2) Or you can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2 on the methods given above.