I have paid the bill twice. Because I forgot about the direct debit

[Kmhunder]

I didn't have enough money in my account. I went and put some into my account and then paid the bill. But a few hours later they took another payment which I couldn't afford. Because I needed that for food 

[MI5]

@Kmhunder 

You can get in touch with Payment Management team on 0800 902 0217

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