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I have paid the bill twice. Because I forgot about the direct debit

Kmhunder
Level 1: Joiner
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‎24-06-2024 18:58

‎24-06-2024 18:58

I didn't have enough money in my account. I went and put some into my account and then paid the bill. But a few hours later they took another payment which I couldn't afford. Because I needed that for food 

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MI5
Level 94: Supreme
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‎24-06-2024 19:17

‎24-06-2024 19:17

@Kmhunder 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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