I had this text today about my payment

[Neilg94]

Text from number +447903643165 stating message like this word for word

O2:We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed for safety]

I’ve not clicked the link as my payment is direct debit and never had problems with it once

[Neilg94]

I’ve got screenshot but can’t post it here and wanted to get this reported

[MI5 · Accepted solution]

@Neilg94 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[LSJ]

I have just received the following text - "O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: [mod edit: removed to ensure safety]"

From a number 07950 742571

My bill is paid direct debit and never had any issues previously and therefore have not clicked the link. Suspecting this is a scam so I wish for this to be reported.

[MI5]

@LSJ 

as above

[samanthajwhiteh]

I've just had this text too, presuming a fake as no issues at my end

[MI5]

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@samanthajwhiteh wrote:

I've just had this text too, presuming a fake as no issues at my end

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Correct.

See reporting methods above.