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Level 1: Joiner
Posts: 2
Registered: ‎01-04-2020

I bought O2 Travel how to cancel it

[ Edited ]

I bought O2 Travel for Turkey on 30 March
Because of corono I have to make calls
It is active
But it says per day
I didn’t used all my allowance, I need urgent help
Can I still use is it per day no clear information

 

[Edit: topic title clarified]

 

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Posts: 100,222
Topics: 546
Solutions: 12,739
Registered: ‎04-04-2012

Re: I bought O2 Travel how to cancell it

[ Edited ]

@Travel 

You are charged daily for the bolt on on the days you use it, not when you use all the minutes.

Even 1 minute per day wil incur the charge.

No need to cancel it. Just don't use it and you won't be charged.

https://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 100,222
Topics: 546
Solutions: 12,739
Registered: ‎04-04-2012

Re: I bought O2 Travel how to cancell it

Title correction.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2 Support
Posts: 148
Registered: ‎27-03-2020

Re: I bought O2 Travel how to cancell it

Hi Travel,

 

Best to connect to wifi and use apps like WhatsApp if you want to avoid charges when abroad. You will only get charged for O2 Travel if you use your phone that day. Put your phone in airplane mode and connect to WifI to stop charges. 

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