13-09-2024 13:01 - last edited on 13-09-2024 17:18 by Mike_T
I have two accounts phone ********592 and *********594 but which ever one I select I only get the bill for ********592
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13-09-2024 23:48
Try the below steps to try and re-link your accounts?
Login to My O2 with the newly created account
From the My O2 drop-down menu select 'Manage your details'
Your delegates
Add Delegate
Enter details and add Delegate for the other account
You will then get an email to your associated email account, follow the link in this email.
Read the details and accept.
Enter information and submit.
Both accounts should then show on your original login.