cancel
Showing results for 
Search instead for 
Did you mean: 

I am unable to see my bill

FBA
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have two accounts phone ********592 and *********594 but which ever one I select I only get the bill for ********592

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Message 1 of 2
166 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151071 Posts
  • 647 Topics
  • 28798 Solutions
Registered:

@FBA 

Try the below steps to try and re-link your accounts?

Login to My O2 with the newly created account

From the My O2 drop-down menu select 'Manage your details'

Your delegates

Add Delegate

Enter details and add Delegate for the other account

You will then get an email to your associated email account, follow the link in this email.

Read the details and accept.

Enter information and submit.

Both accounts should then show on your original login.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
162 Views