I am not getting my email confirmation

Anonymous · ‎24-11-2017

I have recently bought mobile but not geting email confirmation

Anonymous · ‎24-11-2017

Hi @Anonymous did you purchase it online? If you did then you will receive a dispatch email when it’s ready. Sounds like the device you ordered may not be in stock if you’ve not received an email

Cleoriff · ‎24-11-2017

@AnonymousMore O2 info here https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

MI5 · ‎24-11-2017

Give customer services a call to check if you have been accepted http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎24-11-2017

I too took it that it was the acceptance of the original order email. As said call them, I wouldn't advise live chat.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎27-11-2017

Hey @Anonymous can you provide us with an update on your situation?

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