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Pay
Level 1: Joiner
Posts: 4
Registered: ‎30-09-2018

Huawei **Personal info** email

Could someone walk me through setting up a **Personal info** email account of a Huawei p20 pro? Thanks
Posts: 88,597
Topics: 535
Solutions: 11,471
Registered: ‎04-04-2012

Re: Huawei **Personal info** email

There's a guide here http://devicesmanual.safaricom.co.ke/web/huawei-p20-pro-android-8-1/messaging/email-messaging/set-up...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 64: Magistrate
Posts: 12,671
Registered: ‎31-03-2010

Re: Huawei **Personal info** email

Community Manager
Posts: 5,892
Registered: ‎23-07-2014

Re: Huawei **Personal info** email

Hey @Pay, how are you getting on with this, did you manage to set up your email ok in the end? Smiley Happy

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Pay
Level 1: Joiner
Posts: 4
Registered: ‎30-09-2018

Re: Huawei **Personal info** email

Hi

Thanks for saying hi

Everyone has tried to be helpful, which is great. I think the guides sent through are for setting up other emails on an Android phone.

I am having trouble setting up my **Personal info** email account which is my Apple one.

I have Googled how to do this, and the advice I have seen tells me it's an IMAP account. But when I try I get this error message:

The IMAP/SMTP service is disabled. Enable the service and try again.

Any ideas?
Pay
Level 1: Joiner
Posts: 4
Registered: ‎30-09-2018

Re: Huawei **Personal info** email

Not sure why it says "personal info" I haven't posted any, it's my at me.com email.
Pay
Level 1: Joiner
Posts: 4
Registered: ‎30-09-2018

Re: Huawei **Personal info** email

My Apple one
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Posts: 88,597
Topics: 535
Solutions: 11,471
Registered: ‎04-04-2012

Re: Huawei **Personal info** email

How to set up icloud account here https://www.macobserver.com/tmo/article/how-to-configure-access-icloud-email-anywhere-with-imap and you may have to log into email settings online to enable imap https://www.experts-exchange.com/questions/28922563/Where-do-I-enable-IMAP-for-my-iCloud-account.htm...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)