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Text & email code what does it mean

RA56
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I have had a text & email stating that my ****** will expire on 02/07/2025, does anybody know what this means?

 

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MI5
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We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

 To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Rosko
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Same here, contacting O2 is a nightmare, apparently the contract will still roll-on.

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Cleoriff
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@RA56 @Rosko 

Many people have had this same text. Our manager is looking into it

@Dave-O2 Another two please. 

Veritas Numquam Perit

Girl in a jacket
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Enlli
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This is being looked into by our Community Manager

@Dave-O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Rosko
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I pay for 2 phones I don't have in my possession, when trying to log in and asking which number to send code to in not an option, ?

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MI5
Level 94: Supreme
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Registered:

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

 To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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