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Anonymous
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How to reinstate an in active sim.

I live abroad and therefore O2 have kicked my sim off the network. I am unable to connect to any cellular carrier. How do I make my number active again?

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Posts: 79,899
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Registered: ‎04-01-2009

Re: How to reinstate an in active sim.


@Anonymous wrote:

I live abroad and therefore O2 have kicked my sim off the network. I am unable to connect to any cellular carrier. How do I make my number active again?


The only way is to call customer service or use live chat. I live overseas but I'm aware I need to make a chargable call or text in any 6 month period and top up every 3 years. They will reconnect you but it takes a further 24 hours to get your credit reinstated. 

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Anonymous
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Re: How to reinstate an in active sim.

Thanks Smiley Wink
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Posts: 79,899
Topics: 572
Solutions: 3,818
Registered: ‎04-01-2009

Re: How to reinstate an in active sim.