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How to reinstate an in active sim.

Anonymous
Not applicable

I live abroad and therefore O2 have kicked my sim off the network. I am unable to connect to any cellular carrier. How do I make my number active again?

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jonsie
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@Anonymous wrote:

I live abroad and therefore O2 have kicked my sim off the network. I am unable to connect to any cellular carrier. How do I make my number active again?


The only way is to call customer service or use live chat. I live overseas but I'm aware I need to make a chargable call or text in any 6 month period and top up every 3 years. They will reconnect you but it takes a further 24 hours to get your credit reinstated. 

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jonsie
Level 94: Supreme
  • 93186 Posts
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  • 6967 Solutions
Registered:

@Anonymous wrote:

I live abroad and therefore O2 have kicked my sim off the network. I am unable to connect to any cellular carrier. How do I make my number active again?


The only way is to call customer service or use live chat. I live overseas but I'm aware I need to make a chargable call or text in any 6 month period and top up every 3 years. They will reconnect you but it takes a further 24 hours to get your credit reinstated. 

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Anonymous
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Thanks wink
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jonsie
Level 94: Supreme
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  • 6967 Solutions
Registered: