How to cancel tarrif change?
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on 14-04-2024 22:30
It said whilst I applied to change my tariff there was a cooling off period but I cannot see anywhere I could do that and as with modern CS (or the lack of it) I can't work out anyway to get past a bot & to a real person to talk to about it. Does anyone have any ideas?
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on 14-04-2024 22:34
Try any or all of the ways here Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-04-2024 22:35
You might not be able to as it tells you when you make the tariff change, as your old tariff may no longer be available.
You will need to discuss this with Customer Services on 0344 809 0202 or 202 from your o2 phone. Try Social Media Team via the link below as well. Could be a couple of days for a CS rep response, but you can keep nudging them every so often 👍🏼
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on 14-04-2024 22:41
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on 14-04-2024 22:41

