on 27-04-2020 11:06
When I got my last phone I was also offered to take out a Tablet for £4 a month for 2 years.
The device is paid off, but stupidly I did not realise that I'd still be paying for a tarriff that I don't use. I've never used the texts, minutes or data included with the tablet. I gave the tablet to my father to play games over WiFi.
Can anybody help me with how to cancel the tarriff for the tablet, without it effecting my actual phone tarriff?
Thanks.
27-04-2020 11:14 - edited 27-04-2020 11:16
27-04-2020 11:14 - edited 27-04-2020 11:16
Hi @Gillzay
Normally this is the way as long as the tablet is showing as a separate tariff.
Basically you are paying for airtime which you don't need.
Guide: Cancelling Your Contract
If it's linked to your phone then you need to call O2 Guide: Coronavirus Community Help and Support
Veritas Numquam Perit