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Covid 19 financial difficukties

Gary3
Level 1: Joiner
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on ‎27-04-2020 11:01

on ‎27-04-2020 11:01

I can't get through to O2 to discuss my inability to pay my bill due to total loss of income for  the last two months. What do I do?

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gmarkj
Level 66: Unequalled
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on ‎27-04-2020 11:22

on ‎27-04-2020 11:22

You would have to keep trying @Gary3.
There are a number of different numbers in the link below and some different ways to call them:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Live chat are also supposed to be back online from today.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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