on 24-04-2018 18:55
I've been in my o2 contract for 24 or 25 months now and i have a different sim with o2. I still have my other one running and i am continuingly being charge for it even though i thought it would just automatically end. How do i fully cancel it? I cancelled the direct debit with the bank although when the payment time date came it said i had to pay it otherwise i'd receive a late payment fee and now says my next payment is on the 9th of May. Starting think this is a joke as i was told it would just stop. Please help??
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on 24-04-2018 18:56
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 24-04-2018 23:05
It was a wise move to pay the bill. Just give 30 days notice by calling 202.
on 24-04-2018 23:11
Cancelling the direct debit was the worst thing you could have done.
Also i would pay the outstanding bills otherwise o2 will lodge a default against you with the credit reference agencies and if need be will pass it to a debt collection agency.
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
We are all customers and dont have access to any o2 accounts