17-12-2023 09:29
How do I see on 'myo2' if i am still in contract or not? I want to leave 02 if possible as they cant seem to get my billing correct (DD is set uo but they dont take even though there is money in the account) and also as its for an ipad which is only occasionally used out of the home wifi radius, I dont really need it.
have searched my o2 but cant find this info.
The options seem to be phone o2 (I have to do this every month when they send me a default notice when they havent taken the direct debit and, tbh, I havent got x amount of time to be on hold) or write to them. WRITE TO THEM OR SPEND TWO HOURS ON THE PHONE!!
Whats best way to a- find out about contract - I think it should be up by now, Ive had it two years .. and b - cancel without spending hours on the phone>
Solved! Go to Solution.
17-12-2023 09:52
It is something you can find out in your billing section of My O2
But
Text INFO to 85075 to find out the information about your contract and if there are any charges
17-12-2023 09:51
17-12-2023 09:51
Hi @mcr20design
What about sending them a message. O2 are on social media Facebook Twitter X and Instagram
17-12-2023 09:52
It is something you can find out in your billing section of My O2
But
Text INFO to 85075 to find out the information about your contract and if there are any charges
17-12-2023 12:06
@mcr20design You don't have to talk to anyone to cancel: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852