cancel
Showing results for 
Search instead for 
Did you mean: 

How do I find if i am out of contract, I want to cancel if i am

mcr20design
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How do I see on  'myo2' if i am still in contract or not? I want to leave 02 if possible as they cant seem to get my billing correct (DD is set uo but they dont take even though there is money in the account) and also as its for an ipad which is only occasionally used out of the home wifi radius, I dont really need it.

have searched my o2 but cant find this info.

The options seem to be phone o2 (I have to do this every month when they send me a default notice when they havent taken the direct debit and, tbh, I havent got x amount of time to be on hold) or write to them. WRITE TO THEM OR SPEND TWO HOURS ON THE PHONE!!

Whats best way to a- find out about contract - I think it should be up by now, Ive had it two years .. and b - cancel without spending hours on the phone>

Message 1 of 4
980 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 68: Extraordinaire
  • 8478 Posts
  • 60 Topics
  • 1747 Solutions
Registered:

It is something you can find out in your billing section of My O2

But 

Text INFO to 85075 to find out the information about your contract and if there are any charges 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 3 of 4
974 Views
3 REPLIES 3

TallTrees
Level 51: Absolutely Fabulous 
  • 11721 Posts
  • 120 Topics
  • 393 Solutions
Registered:

Hi @mcr20design 

What about sending them a message.  O2 are on social media Facebook Twitter X and Instagram 

 



HAPPINESS IS BEE SHAPED

Message 2 of 4
973 Views

Enlli
Level 68: Extraordinaire
  • 8478 Posts
  • 60 Topics
  • 1747 Solutions
Registered:

It is something you can find out in your billing section of My O2

But 

Text INFO to 85075 to find out the information about your contract and if there are any charges 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
975 Views

Bambino
Level 85: Esteemed
  • 24239 Posts
  • 1055 Topics
  • 3803 Solutions
Registered:
Message 4 of 4
935 Views