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How do I claim back unauthorised charges to my account?

KevinM1
Level 1: Joiner
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on ‎01-09-2023 10:54

on ‎01-09-2023 10:54

I have charges on my account that appear to be connected to texts I have received not sent.  They were from a company called StripeyOffers.com.  As gthe texts were sent to me, how can I be charged?

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jonsie
Level 94: Supreme
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on ‎01-09-2023 11:13

on ‎01-09-2023 11:13

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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