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How do I cancel my phone service?

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Anonymous
Not applicable

on ‎21-07-2017 17:24

on ‎21-07-2017 17:24

I need to cancel my phone and have searched this site for how to notify O2 - does anyone know how I can do this online?

Thanks

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MI5
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on ‎21-07-2017 17:27

on ‎21-07-2017 17:27

Not possible online but how to here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
and getting your PAC here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144516 Posts
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Registered:

on ‎21-07-2017 17:27

on ‎21-07-2017 17:27

Not possible online but how to here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
and getting your PAC here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎21-07-2017 17:37

on ‎21-07-2017 17:37

Awesome - this looks pretty straightforward and thanks for posting so promptly. It really helps. No issue with 02 service here, just change of circumstances.

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎21-07-2017 17:39

on ‎21-07-2017 17:39

No worries and best of luck for the future slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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