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How do I cancel my contract with O2 now that I live abroad.

ExPatAbroad
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How do I cancel my contract with O2 now that I live abroad. I have tried calling the number but can never get through. They dont seem to have an email address I can write to. Does anyone have any advice please?

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MI5
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@ExPatAbroad 

All ways here Guide: Cancelling Your Contract 

You can call +44 7860 980 202 free from your O2 phone and early morning is the best time to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@ExPatAbroad 

All ways here Guide: Cancelling Your Contract 

You can call +44 7860 980 202 free from your O2 phone and early morning is the best time to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ExPatAbroad
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Thank you, I have been trying to call that number for two weeks and can never get through. 

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Cleoriff
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Hi @ExPatAbroad 

Try on social media if you use it.

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

 

 

Veritas Numquam Perit

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ExPatAbroad
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Thank you, I will give it a try.

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Cleoriff
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Best of luck @ExPatAbroad 👍




 

Veritas Numquam Perit

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MI5
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@ExPatAbroad 

You can't cancel on social media I'm afraid.

You will be asked to call O2 or you could write a letter as per the suggestions in the guide I gave you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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