Just ordered a phone and it's out of stock

[JamesB161289]

Hi all

I've just ordered a new Phone and a new 24 contract, gone through the entire process of paying the upfront cost, setting up the contract etc. I've had an email 1 hour later saying the phone I have ordered is out of stock.

What are my options?

[Cleoriff · Accepted solution]

You can cancel it if you wish @JamesB161289 

Contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255