High bill

[Annie74]

my bill is much higher than usual and my bill says its £10 over on minutes, i d like to know exactly what it is, i.e. pemium numbers , which i ndont use. 

[MI5 · Accepted solution]

@Annie74 

You can see a full bill breakdown in your MyO2 https://mymobile.o2.co.uk/ or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

[TallTrees]

Hi @Annie74 

Welcome to the O2 Community Forum

Also check this out 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

If you never use premium numbers get Customer Services to put a bar on Premium numbers 

Also bar Direct billing that you do not know about.

Good Luck and best wishes