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on 05-11-2021 14:29
my bill is much higher than usual and my bill says its £10 over on minutes, i d like to know exactly what it is, i.e. pemium numbers , which i ndont use.
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on 05-11-2021 15:22
You can see a full bill breakdown in your MyO2 https://mymobile.o2.co.uk/ or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
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on 05-11-2021 15:22
You can see a full bill breakdown in your MyO2 https://mymobile.o2.co.uk/ or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-11-2021 15:58
Hi @Annie74
Welcome to the O2 Community Forum
Also check this out
Guide: A Guide to Deal with Spam/Scam Calls and Text
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
If you never use premium numbers get Customer Services to put a bar on Premium numbers
Also bar Direct billing that you do not know about.
Good Luck and best wishes
HAPPINESS IS BEE SHAPED

