Re: Helpline - Page 2

ROSALINDSARAH1 · ‎12-11-2020

Are call handlers supposed to hang up phone on customers?

MI5 · ‎12-11-2020

As there are a few of you needing help I'll tag @O2Lisa to work through the list in the morning

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Georgina · ‎13-11-2020

Morning. Thanks @Bambino for the tag. @ROSALINDSARAH1 I will send you a private message now so we can have a chat

O2Lisa · ‎13-11-2020

Morning. Thanks for the tag @MI5

I'll private message you now @CGBen and @BobbleHat and we'll get this sorted for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

MI5 · ‎13-11-2020

Thanks @O2Lisa

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Lisa · ‎13-11-2020

You're welcome @MI5

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

O2

Helpline

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived