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Pipstop78
Level 11: Motivator
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on ‎03-12-2022 17:44

on ‎03-12-2022 17:44

Had a letter from 02 today about my bill. So I did a early upgrade last Friday n paid the old handset off how and who do I speak to about how to stop paying for the data and minutes of my last handset thank you 

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MI5
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on ‎03-12-2022 17:58

on ‎03-12-2022 17:58

@Pipstop78 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149529 Posts
  • 641 Topics
  • 28499 Solutions
Registered:

on ‎03-12-2022 17:58

on ‎03-12-2022 17:58

@Pipstop78 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Pipstop78
Level 11: Motivator
  • 639 Posts
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on ‎03-12-2022 18:05

on ‎03-12-2022 18:05

Hi I've message them on Facebook just waiting to hear from someone thanks 

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MI5
Level 94: Supreme
  • 149529 Posts
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on ‎03-12-2022 18:36

on ‎03-12-2022 18:36

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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