Help with%20my%20bill

[Taz3]

Help with my bill phone is turned off

[MI5]

@Taz3 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
You can call directly to O2 payment management team on 08005884213.

[Marjo]

Hi @Taz3 , hopefully you got everything sorted with customer service about your phone/service. Please do let us know if you have any additional questions the community could help with.