Help! Daughter put old O2 sim in to her new EE iPhone 6.

[Anonymous]

Got brand new iPhone 6 last monday having been unable to get similar deal with O2 now my 2 year contract is up. Now locked new iPhone to O2 (getting sim not valid message when put EE sim into iPhone) - tried to request unlock by O2 but they don't do iPhone 6 yet. Then tried to explain this was done in error and phone is not theirs but belongs to EE - first directed to ask EE. Sent back to O2. O2 then directed me to Apple. They say its O2. Apple also suggest I cancel! An easy mistake to make but what do I do now?
Have another O2 contract which I have just renewed for 12 months. Customer service giving different advice every time. How do I escalate this to a higher level?

[perksie]

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@Cleoriff wrote:

Sometimes.....just sometimes...my head hurts...

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Still we have a seven page thread based on one post. 

[jonsie]

[Anonymous]

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@jonsie wrote:

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 Appropriate!

[Cleoriff]

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@jonsie wrote:

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That's the one @jonsie  Have pinched that smiley....I may have to use it again

[blissgirl]

More info

@jonsie

[Cleoriff]

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@blissgirl wrote:

More info

@jonsie

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Oh I like that as well @blissgirl I shall pinch that one also

[Cairdeas]

Lol  , getting an unexpected giggle on these threads.. Might be the wine *hic*  x

[jonsie]

Where is everyone....you know I don't like drinking alone 

[Anonymous]

@jonsie they might all in watny's

[jonsie]

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@Anonymous wrote:
@jonsie they might all in watny's

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Been. ..Not a soul. ...