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Have I been conned ???

Anonymous
Not applicable
Hi guys, on 12 July I phoned O2 to get a contract set up, told the boy that threw my work that I would get O2 open code and he told my that I would get 30 percent off my bill, which was around £10, so took the contract, went in to shop to get my open code set up, told to text it as would process wi then 48 hours, so done that and received a text saying it will apply till the end of my contract, so after at least 7 phone calls every 1 saying it will start at my next bill, so on Friday I phoned again and was told I was not entitled to this, I then asked for a copy of my phone calls, after a call today seems this call can longer be found, seems a shock that but anywaz, they saying I needed to be on the refresh contract, so guys need opinions as to weather I am in the wrong or should push ahead and try get my contract voided, many thanks
Message 1 of 15
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jonsie
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Anonymous
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Was all done phoning O2 up was only to get the discount applied that I went in to the shop
Message 12 of 15
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Anonymous
Not applicable

@Anonymous wrote:
Was all done phoning O2 up was only to get the discount applied that I went in to the shop

Which supports your claim that you were mis informed.

 

How can they apply an open code to a tariff that does not accept it ?

 

 

 

 

 

 

Message 13 of 15
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Anonymous
Not applicable
Hi guys, got my discount after all this, the key was the text I received, so tip for every one keep all texts lol
Message 14 of 15
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Anonymous
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Well done and its good to hear you received a reasonable outcome.

 

Take care.

Message 15 of 15
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