on 14-12-2013 12:41
on 14-12-2013 12:41
I've had my HTC Desire C for a year now & just a few days ago my internet isn't working (works with WI-FI). It's stuck on the 'G' connectivity setting on the status bar & won't go up to 'H' or even 3G..I've tried manually typing in the new APN settings but to no avail...Please help, doing my nut in!
Solved! Go to Solution.
14-12-2013 12:43 - edited 14-12-2013 12:44
14-12-2013 12:43 - edited 14-12-2013 12:44
As it's a recent issue it's most likely a local network fault. You can check your postcode here http://status.o2.co.uk/
Also, as you have been adjusting your apn's, I'd text the word "active" to 2020 to get the latest correct settings sent to your phone.
14-12-2013 12:43 - edited 14-12-2013 12:44
14-12-2013 12:43 - edited 14-12-2013 12:44
As it's a recent issue it's most likely a local network fault. You can check your postcode here http://status.o2.co.uk/
Also, as you have been adjusting your apn's, I'd text the word "active" to 2020 to get the latest correct settings sent to your phone.
on 14-12-2013 12:44
on 14-12-2013 12:44
on 14-12-2013 12:49
Just sent 'Active' to 2020 & got back 'Unfortunately we had problems dealing with your request for settings. Plese contact Customer Service 😞
on 14-12-2013 12:52
& just checked my sevice status....
on 14-12-2013 12:53
on 14-12-2013 12:53
on 14-12-2013 12:54
Cheers, thanks for the help
on 14-12-2013 12:55
on 14-12-2013 12:55
on 14-12-2013 13:24
on 14-12-2013 13:24
@Anonymous wrote:& just checked my sevice status....
Sorry a phone mast close to you isn't workingSo this is probably why.
You could try from a mile or two away.