Solved: Getting charged for pics. - Page 3

dodie06 · ‎17-07-2016

Hi folks...new on here so go easy on me please. Oh, and i'm not very savvy with new technology lol.

I have just upgraded to the Samsung j5, but looking at my bill i am getting charged for sending pics. I haven't got a clue why, never had that with my old phone.

Thanks,

MI5 · ‎17-07-2016

I have every confidence in you

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-07-2016

Smilies are the big problem. Just use the inbuilt ones in the messaging app.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-07-2016

Smilies are fine as long as you watch the character count as described in my help thread.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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