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Text messages from O2

Anonymous
Not applicable

As a career and a Response Pastor I have to keep my phone by my bedside.  How can I prevent O2 from sending me texts in the middle of the night - thereby waking me up unnecessarily?

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jonsie
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You can only change your marketing preferences in My O2 and send a response to the number it tells you in the texts.

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jonsie
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You can only change your marketing preferences in My O2 and send a response to the number it tells you in the texts.

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MI5
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Call cs and ask them to stop sending you any marketing texts or communications http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Cleoriff
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Not sure what country the texts are generated from but they always seem to come in about 4-5am. Most annoying. I don't get them now on contract but when on PAYG they were very very annoying!

Veritas Numquam Perit

Girl in a jacket
Message 5 of 23
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MI5
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They're just computer generated and they never sleep - the only way to prevent the harassment is to opt out, which if any company actually cared for their customers would be the default setting.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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What annoys me is that someone has to programme the computer in the first place..

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MI5
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They do, but when is the right time to send them - in the day would annoy someone who works nights - simple answer is don't send unless the customers ask for them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Why can't the numbers being used to send those texts be blocked like any other number?

I DO NOT WORK FOR O2



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MI5
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I assume they can be if the phone has that capability or an app installed to do it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 23
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