on 18-07-2016 17:45
on 18-07-2016 17:45
Hi Im brand new to 02 & must say not very impressed, I get an offer in email box - which despite promises has yet to materialise - one thing that puzzles me after topping up with £10 and only using texts to 02 - I would like to know how come ALL of y minutes have disappeared!!!!! this can only mean 02 charges me each time I open
the phone - is this correct/legal? Apart from sorting phone to my needs nothing else has happened, now I cannot use the phone unless I topup my topup Wildmabs70
on 18-07-2016 17:48
on 18-07-2016 17:54
You may have used up a pro rata allowance which you will start to receive a full allowance next time
on 18-07-2016 17:58
on 18-07-2016 17:58
@Anonymous wrote:
You may have used up a pro rata allowance which you will start to receive a full allowance next time
It's PAYG isn't it?
on 18-07-2016 18:14
I was thinking about the payg big bundle allowances unless they don't get a pro rata? I've never used a big bundle so I'm just throwing out suggestions
on 18-07-2016 18:21
What payg tariff are you on?
http://www.o2.co.uk/help/pay-and-go/simply-pay-as-you-go
http://www.o2.co.uk/help/pay-and-go/big-bundles
on 18-07-2016 18:27
on 18-07-2016 18:27
on 18-07-2016 19:11
Every day is a new day for learning. I've found all the tariffs for the OP