Balance notification

Baz65 · ‎09-12-2024

Hi,

I telephoned 4445 and asked for the balance notification that appears after every call you make or text you send to be disabled. They assured me it had so why oh why am i still getting them. Im on a pay and go tariff and calls and texts are free, so i really dont need or want this notification.

How do i get it disabled properly.

Thanks

MI5 · ‎09-12-2024

@Baz65

Call again and hope you get someone better.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎09-12-2024

Keeping on at O2 until you get someone who knows what they are doing.

Ring 4445 or 0344 809 0222:

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎09-12-2024

Or message them on Social Media @Baz65

Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Balance notification

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