Solved: Getting a replacement charger

Tomlissenden · ‎21-03-2020

Hi,

Does anyone know if I can get a replacement charger for my Sony Xperia L3 through my phone insurance? Will I have to pay anything? And how do I go about doing it?

Thanks

gmarkj · ‎21-03-2020

You would be better off getting one from a shop.
If you claim off your insurance then you will pay your excess which would be much more than buying one outright.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎21-03-2020

You would be better off getting one from a shop.
If you claim off your insurance then you will pay your excess which would be much more than buying one outright.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Bambino · ‎21-03-2020

@Tomlissenden You can probably find an inexpensive charger in a CEX shop (if you can find one open), or you can look on Amazon or eBay (make sure they're a reputable seller). Your insurance probably wouldn't cover the charger anyway.

I DO NOT WORK FOR O2

Tomlissenden · ‎21-03-2020

Thanks for your help. Much appreciated

O2

Getting a replacement charger

Photos

Leaving O2

Contract

Sony Xperia 1 VII

bill

Use of phone in Australia and contract