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G84 not recognising incoming numbers

Benny79
Level 1: Joiner
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Just recently replaced my phone and the new g84 is not recognising incoming numbers. Any ideas how to fix. Checked all settings I can access on phone itself. Is this likely to be a SIM issue 

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MI5
Level 94: Supreme
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@Benny79 

Ask O2 to apply the CLI presentation bolt on to your account.

 

Guide: How to find help & contact O2 CLI Presentation Facilty bolt on.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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