Free extra

[Sally80]

I have just added my extra of Amazon music but I had to log out due to it not working properly. Now I have signed back in I don’t seem to have the extra anymore and it keeps playing ads. Anyone else experienced this?

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Guide: Adding and removing O2 Extras