Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎20-12-2018
Accepted Solution

Free Phone

How & when will i receive the free iphone 6s supplied with the iphone X contact I have recently taken out?

Can i collect from store?

Highlighted
Anonymous
Posts: 0

Re: Free Phone

@Lana01 You will have to contact customer service but it may not be in stock 

 

https://www.o2.co.uk/contactus

Highlighted
Posts: 90,242
Topics: 539
Solutions: 11,783
Registered: ‎04-04-2012

Re: Free Phone

@Lana01 

Was this offer from o2 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Level 28: Ingenious
Posts: 1,132
Registered: ‎02-07-2013

Re: Free Phone

@Lana01 there should be a leaflet included with your order advising how you can order your free iPhone 6s
Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎20-12-2018

Re: Free Phone

Yes it was, ive checked the terms as the staff didnt advise how i go about claiming the free phone!

Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎20-12-2018

Re: Free Phone

Thanks, ill check when i get home from work Smiley Happy
Highlighted
Posts: 72,854
Topics: 556
Solutions: 3,456
Registered: ‎04-01-2009