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Fraudulent Text

Architect
Level 1: Joiner
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I got a text message today from someone saying that my recent payment of my bill had gone wrong, and could follow the link provided to update my information. For everyone's reference, I don't think that O2 would ever ask any of their customers to update their details like that. Plus it was from a random mobile number. I will include the number, so that people can block it. It's 07852499392. These people are trying to commit fraud, so make sure you don't reply to messages from random mobile numbers. Messages from O2 are always from O2.
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MI5
Level 94: Supreme
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@Architect 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 4
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MI5
Level 94: Supreme
  • 151736 Posts
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Registered:

@Architect 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Architect
Level 1: Joiner
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Thankyou very much for the advice, I will report the text.
Message 3 of 4
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MI5
Level 94: Supreme
  • 151736 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
506 Views