Fraud

[Zuppyq]

Hi. My mother was forced into taking out a contract for someone else. The had her make a payment over the phone. Is there a way we can cancel this? We have no details regarding the phone type or mobile number.

[MI5]

@Zuppyq 

Call customer service.

Fraud is still working Guide: How to find help & contact O2 

[DR1]

I have just received a txt message from 07919163917 +4407919163917.
It read. O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: [mod edit: removed to ensure safety]
I believe this is a fraud. My bill is already paid. Do not open the link.

[JD2]

I have also received this and reported to O2

[Jodiel1]

I have recieved this too🤔

[MI5]

@DR1 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[Bambino]

@Zuppyq  Please take a look here: https://www.actionfraud.police.uk/