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Fraud team

Mikey2
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Hi looking for info as I placed a contract order on Friday had nothing but trouble keep getting lied to put on hold phone put down the lot as it was out for delivery then apparently the fraud team stopped it yet no one seems to know why as everything is as it should be on my application and account I’ve been told by numerous employees they have emailed the fraud team I’ve emailed them no response but only they can sort it apparently but I’ve paid a high deposit and can’t get it back etc
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MI5
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@Mikey2 

I'll ask @Thomaso1 to check for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Mikey2
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Brilliant thank you so much it’s so frustrating not getting no answer haha
Message 3 of 7
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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Thomaso1
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Thanks for the tag @MI5. I will PM you now @Mikey2  :slight_smile:

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Message 5 of 7
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Mikey2
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Thank you so much
Message 6 of 7
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bogdan2
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I have the same problem , can't evet get fraud team by the phone , line is busy all the time , don't have an email . Can someone help me? 

Message 7 of 7
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