Faulty SIM card

[4winds]

I am not able to visit a store in person to request a new SIM card and can not make or receive call on my phone. How can I receive a new SIM card???

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

You can also use Skype to call the free number

Guide: A Guide to Skype 

Guide: How to find help & contact O2