Hi, I have a family member who has a pay as you go sim and I want to move them to a sim only plan and keep their existing number and also add their number to my family plan with my O2 contract. Just need some help to clear things up, when I select a new sim to my basket and about to check out (bear in mind I am logged into my o2 account to order) there is a option to select "Get a new number" or "Ungrade your existing number" in How do you like to pay for my new number section. I'm guessing "Get a new number" option, not 100% sure if thats the one to select because i don't want to accidently switch my personal sim to a new sim. (Hope I making sense... lol)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
