cancel
Showing results for 
Search instead for 
Did you mean: 

Keep existing SIM card when upgrading

Noname
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi,
I am currently stuck abroad for a few months and want to upgrade my SIM only contact which is due for an upgrade. If I opt to sign up for a 30 day or another 12 month SIM only contract, is there any way that I can retain my existing SIM card? If a new SIM card is delivered I will not be able to receive it as I don't have access to my post, as such abroad. Is there any way to confirm this for sure? I can't get in touch with O2 either as the customer service number to call from abroad +447860980202 doesn't connect and if I dial 202, my Samsung galaxy note forces me to add +44 prefix which makes the number invalid!

Please help either with the SIM question or otherwise on how I can connect with O2 customer service. Thanks.
Message 1 of 4
177 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:

You can just carry on using your current sim card as all changes are done on the system @Noname 

You have the option to order a new sim but you only need to opt for that if you have a 5G phone

Just choose to use the sim you have

View solution in original post

Message 2 of 4
173 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:

You can just carry on using your current sim card as all changes are done on the system @Noname 

You have the option to order a new sim but you only need to opt for that if you have a 5G phone

Just choose to use the sim you have

View solution in original post

Message 2 of 4
174 Views

Noname
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks jonsie, really appreciated!
Message 3 of 4
153 Views

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered: