cancel
Showing results for 
Search instead for 
Did you mean: 

Extra charges

MrsJB
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have extra charges that I want to pay now as my services have been restricted. My bill is not due for another 10 days. I've called and the automated message is I owe zero. How do I pay through my app as it is only showing device and airtime both of which are up to date 

Message 1 of 5
373 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@MrsJB Try contacting O2 through social media if you're able to, and see if they can advise you:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 4 of 5
354 Views
4 REPLIES 4

madasaf1sh
Level 76: Forum Legend
  • 9984 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@MrsJB 

 

You will need to call o2 on 0800 902 0217 and speak to the Payment Management Team, who can help with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 5
368 Views

MrsJB
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Tried this number keeps saying sent me a text but I'm restricted and unable to receive texts

Message 3 of 5
364 Views

Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@MrsJB Try contacting O2 through social media if you're able to, and see if they can advise you:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 5
355 Views

ReneeWatson
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi did you get a solution that works? Currently going through the same thing 

Message 5 of 5
298 Views