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Extra charges on my contract

Mikaela
Level 1: Joiner
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on ‎17-07-2020 10:28

on ‎17-07-2020 10:28

im just wondering how do i block extra charges on my contract as its costing way to much
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madasaf1sh
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on ‎17-07-2020 10:34

on ‎17-07-2020 10:34

@Mikaela

You can add a spend cap of zero to your account by going into o2.

You can find full details of what and more importantly what isnt covered here:

https://www.o2.co.uk/help/account-and-billing/spend-cap

You will need to call Customer Services on 202 to block bill to mobile and premium rate calls etc
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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on ‎17-07-2020 10:45

on ‎17-07-2020 10:45

@Mikaela 

Help here Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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