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Excessive data use

Anonymous
Not applicable

Can anyone explain how something listed as a Data Event at midnight with a duration of 0:00 minutes can be billed at £54.85 and said to have used 2GB of data on my phone?

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MI5
Level 94: Supreme
  • 151851 Posts
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Registered:
All data use throughout the day is rolled up and added to your account at midnight or thereabouts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151851 Posts
  • 650 Topics
  • 28847 Solutions
Registered:
All data use throughout the day is rolled up and added to your account at midnight or thereabouts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Anonymous
Not applicable

Are you on pay as you go 

Message 3 of 3
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