Solved: Excessive data use

Anonymous · ‎04-07-2017

Can anyone explain how something listed as a Data Event at midnight with a duration of 0:00 minutes can be billed at £54.85 and said to have used 2GB of data on my phone?

MI5 · ‎04-07-2017

All data use throughout the day is rolled up and added to your account at midnight or thereabouts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-07-2017

All data use throughout the day is rolled up and added to your account at midnight or thereabouts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎04-07-2017

Are you on pay as you go

O2

Excessive data use

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14