Solved: Re: Erroneous bill not updated on website - Page 2

Hrb264 · ‎05-06-2018

Hi everyone,

O2 staff agreed to reduce an erroneous bill I had received, and I received confirmation yesterday that credit would be added to my account which would be visible from today. However it is still not visible? Is it worth giving them another call?

Hrb264 · ‎06-06-2018

Well it is somewhat reduced but still ridiculously high. Worth giving them another call?

MI5 · ‎06-06-2018

Go for it......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Hrb264 · ‎06-06-2018

the money i've had taken off seems to have been made up in VAT etc. And I was also charged for ringing this number:

8008400202

im just worried they may be sick of hearing from me by now!

MI5 · ‎06-06-2018

If you have been wronged, make a nuisance of yourself until they resolve it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Hrb264 · ‎06-06-2018

yeah. i only get charged on the 20th so i guess im going to get as much as i can taken off before then.

O2

Erroneous bill not updated on website

Transfer account

VAT BILL

When is my contract ending

Cracked screen

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