Ending Airtime Agreement

[Anonymous]

How exactly do I end my airtime agreement. I paid off my device plan at the beginning of July, and want to change provider to one with better coverage. 

[Cleoriff]

Hi @Anonymous Usually give 30 days notice and then can walk away if device plan is paid up in full ..

A guide to refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

[MI5 · Accepted solution]

Just call 202 and give 30 days notice.
Also ask them for your PAC whilst on the call if you want to keep your number.
Using the PAC with a new provider will automatically cancel your airtime agreement too but there will be a final bill if you don't give the required notice.

[jonsie]

Simply call 202 and give 30 days notice. Get your phone unlocked and ask for your PAC if you wish to keep your number
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/td-p/56...
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278

[Cleoriff]

Look at that... 3 posts all at the same time. Brilliant...

[jonsie]

Amazing, never noticed 

[pgn]

What else are Friday evenings for... 😜

[MI5]

Cheese and wine

[Anonymous]

Many thanks for your help, you really are brilliantly helpful, and on a Friday night as has already been mentioned.

[MI5]

Glad we could help