on 05-01-2016 20:25
Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live.
sarah x
Solved! Go to Solution.
on 05-01-2016 22:09
on 05-01-2016 22:09
@MI5 wrote:
@Curr946 wrote:
complaints@o2mail.co.uk? complaintreviewservice@o2.com
But not for general CS enquiries......
Thats for high level complaints apparently
But yeah, no known general customer service address. But OP was having issues getting answers could email the complaints team for help.
on 05-01-2016 22:31
@MI5 wrote:
@Curr946 wrote:
complaints@o2mail.co.uk? complaintreviewservice@o2.com
But not for general CS enquiries......
Im with @MI5 on this
05-01-2016 22:37 - edited 05-01-2016 22:38
05-01-2016 22:37 - edited 05-01-2016 22:38
The OP just needs to try CS again tomorrow before throwing in a complaint.....
Another advisor may be far more helpful...
Veritas Numquam Perit