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Anonymous
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Email Storage

I have had my iphone with o2 for many years and had their broadband until they decided to sell to Sky.   I have now switched to BT.   The problem is, since the switch my email storage has been cut to just 20 mb, which means I am constantly getting emails saying the email box is full.  Not only do I have to delete the messages, I have to delete the trash every time.   I have asked on Chat but they say there is nothing they can do.  Does anyone else have this problem and have you found a way to get more storage?   Seems a shame but I will probably drop this account if things don't change.  o2 have been great, but things seem to be changing.

Posts: 16,454
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Registered: ‎13-08-2008

Re: Email Storage

There is no way to increase from the 20mb

 

In webmail

 

Settings > general> untick box for deleted to trash and they will not be saved just deleted

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Posts: 84,483
Topics: 580
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Registered: ‎04-01-2009

Re: Email Storage

Better to bite the bullet now and start slowly moving your email to your new provider or better yet, get a Gmail account. So much more versatile than the antiquated O2 webmail. I use mine only for registering on various sites. It's a bind informing people of a new email address but it makes sense to do it sooner rather than later.

Anonymous
Posts: 0

Re: Email Storage

Thanks for the tip, that's really helpful.